Dear Valued Dermorepubliq Customers,
We are writing to inform you about a recent issue that has come to our attention. It has been brought to our notice that the barcode on our 5% Niacinamide + HA Serum has been erroneously printed.
We would first like to offer our sincere apologies for any confusion or inconvenience this may have caused. Please rest assured that we at Dermorepubliq have already taken immediate action to address this issue. We are currently in discussions with our suppliers to correct the error and ensure that this does not reoccur in the future.
We understand that the trust you place in our brand is based on the consistency, quality, and effectiveness of our products. We want to reassure you that the quality and effectiveness of the 5% Niacinamide + HA Serum remains unchanged, and this barcode issue in no way impacts the product itself.
We appreciate your understanding and patience as we work to correct this issue. Should you have a product with the affected barcode, we kindly ask you to get in touch with our Customer Service team who will be more than happy to assist you.
Thank you for your continued support and loyalty. We look forward to serving you with the same commitment to quality skincare solutions that you have come to expect from Dermorepubliq.
The Dermorepubliq Management Team