We are currently seeking a Fulfillment Team Leader to manage our warehouse operations during the graveyard shift. The right candidate will play a pivotal role in ensuring the efficient and timely completion of all shipment orders, in compliance with our Service Level Agreements (SLAs). This is an excellent opportunity for individuals with a strong background in logistics and supply chain management, keen on leading a team in a fast-paced, dynamic environment.

Key Responsibilities:

1  Oversee and manage all night shift fulfillment operations, ensuring orders are processed accurately and dispatched on time.

2  Ensure adherence to shipment SLAs, and implement strategies to enhance performance and productivity.

3  Lead the team in inventory management, and ensure accurate stock levels are maintained.

4  Coordinate with the day shift team to ensure smooth transition of operations, and communicate any outstanding tasks or issues.

5  Implement and enforce safety regulations and warehouse policies, ensuring a safe and efficient work environment.

6  Train and mentor team members, fostering a culture of continuous learning and improvement.

7  Resolve any arising issues or complaints related to the fulfillment process in a timely and satisfactory manner.

Qualifications:

1  Bachelor’s degree in Business Management, Logistics, or related field preferred but not required.

2  Proven experience in warehouse management, fulfillment, or a similar role.

3  Strong knowledge of fulfillment processes and SLA management.

4  Excellent leadership and team management skills.

5  Ability to work during the graveyard shift.

6  Strong problem-solving skills and the ability to make decisions under pressure.

7  Excellent communication and interpersonal skills.